Payment & Shipping Options
Payment Options:
We have multiple payment options you can choose from.
Initially, customers are given the option between an express checkout via PayPal or through other payment options. The express checkout via PayPal offers both payment through a PayPal account or Credit and Debit Card (even without having a PayPal account).
Other payment options are also made available if you instead skip the express checkout and opt to enter your email address and shipping details first.
A) PayPal
If you have a PayPal account, you may choose this option by choosing express checkout through PayPal
B) Credit Card or Debit Card
If you don't have a PayPal account, no worries. You can pay through Credit Card or Debit Card also by selecting the express checkout with PayPal. Once you've selected PayPal express checkout, you will be presented with the option to pay credit card or debit card even without a PayPal account. Here's how the flow goes:
For example:
Select PayPal Express Checkout
Skip the Log In details for PayPal and select Pay with Debit or Credit Card instead
Make sure you select Country/Region as the country where your credit card is registered)
Don't forget to enter the billing address where your credit card is registered.
Select "No, I don't want an account now." to proceed right away with payment. After which click 'Continue' You will then be redirected to the shipping options page.
C) COD (Cash on Delivery For Metro Manila)
Cash on Delivery payment option is currently available for Metro Manila through Grab or Lalamove Purchase ('Pabili') Service. This is applicable only for orders under P2,000*. Kindly note that for COD, customers will pay for the cost of the ordered items plus an *additional fee for the Purchase Service and the variable delivery fee depending on location.
You will find this option by skipping the PayPal express checkout and instead proceeding to entering your email address or contact no. and shipping details. See instructions on how you can select COD or Bank Deposit options below, right after Bank Deposit option.
We will advise you the actual cost breakdown that you will need to pay to the Grab or Lalamove driver so you can prepare the cash payment beforehand.
*Purchase ('Pabili') Service Fee is about P50 on top of the delivery fee.
D) Bank Deposit
You may also opt to deposit directly to our BDO or RCBC Bank accounts which will be provided once you select this option at the checkout. Similar to COD, You will find this option upon skipping the PayPal express checkout and instead proceeding to entering your email address and shipping details. See below.
E) GrabPay / GCash / PayMaya
Pay cashless via GrabPay / GCash / PayMaya accounts. These options are provided at the checkout. Similar to COD and Bank Deposit, You will find this option upon skipping the PayPal express checkout and instead proceeding to entering your email address or contact no. and shipping details. See below.
How to select COD, Bank Deposit, GrabPay, GCash, or PayMaya Option:
Skip PayPal express checkout and instead enter your email address and shipping details.
After you've entered shipping details, you will be asked to select a shipping option. Select your preferred shipping option as advised below at the Shipping Options section of this page.
After selecting your preferred shipping option, you will proceed to "Payment Options" page. Deselect "PayPal" option and select "COD" , "Bank Deposit" , "GrabPay" , "GCash" or "PayMaya" instead. Select "Billing Address" as "Same as Shipping Address" and proceed to clicking "Complete order" button at the bottom.
Shipping Options:
The following shipping options are provided when customers checkout.
Initially at the checkout page, customers are given the option to use express checkout with PayPal or some other checkout options. Either way, once you've chosen your checkout method, you will be presented with the following shipping options.
A) Metro Manila: Paid in cash by customers via Grab / Lalamove / Mr. Speedy
Customers within Metro Manila can opt to have their items delivered via Grab Express, Lalamove or Mr. Speedy. Shipping cost will be paid by customer in cash upon delivery. Rates vary by location. We will book the delivery and advise customer actual delivery fee. Because of technical limitations, our website will register a dummy value of P0.01 upon checkout. Kindly note that this is not the delivery fee. The actual cost will be advised to customers separately, so they can then prepare the payment for when the Grab, Lalamove or Mr. Speedy driver delivers the item/s ordered.
B) Orders P2,999 & up FREE Shipping Nationwide
We offer FREE Shipping nationwide for orders amounting to P2,999 and above
C) Prepaid/booked by the customer*
Customers can pay for in advance and book the delivery of their order themselves with their preferred courier. This shipping option is *not applicable and will be deemed invalid if the customer opts to pay for the cost of the order via COD. Furthermore, this shipping options is *only valid if customers select to pay for their order via GCash, PayMaya, GrabPay, PayPal, Credit/Debit Card or Bank Deposit only. For Metro Manila, we recommend choosing this option if you would like to pre-pay Grab or Lalamove via your digital wallet accounts. Or if you are booking through a preferred courier and paying for it in advance directly through your credit card or other means. You may tick this option at the shipping section of the checkout. We will contact and advise you further regarding the pick-up time and location that you can advise to your preferred courier once your order has been processed and ready for pick-up.
D) Outside Metro Manila via LBC
LBC Rates vary by cargo package size and location. Because of the current lockdown, delivery delays are expected compared to the standard 3 to 5 days delivery time. At the moment, we are limiting parcel via LBC Kilo Box Small which can accommodate up to 3 kilos with the following rates for these areas (originating from NCR):
Within NCR: P185
to North or South Luzon: P195
to Visayas or Mindanao: P215
to other Islands: P225
*There are logistics challenges during GCQ, however, we will check serviceable areas via LBC. Rest assured that we will advise you beforehand should we find out delivery limitations from LBC.
D) FREE Local Pickup at United Hills Village, Paranaque
Some customers who are close in proximity may opt to pickup their delivery at our warehouse at United Hills Village, Paranaque. We prepare ordered items and advised pickup details.
E) FREE Neighborhood Delivery for United Hills Village Paranaque Residents
If you are a resident of United Hills Village in Paranaque, we are offering a FREE Neighborhood Delivery. Our logistics staff will delivery your order to your home.